Capital Bank - Return HomeFor account information, call Capital Connection at 706-866-1171.

Capital Bank has a dedicated Call Center with experienced personal bankers willing and ready to help you (during normal banking hours). If you want the quickest service available, call us at 706-866-1146 and press "0" for Customer Service. If you wish to speak to a specific person or a branch office, either use our automated service and type in the persons name or ask the Call Center Operators to transfer you. Any way you try, you're always in touch with someone in Catoosa or Walker County who wants to provide the best in customer service.

Automated service using Capital Connection is available 24 hours a day, 7 days a week and it's free! Access your accounts using the account number and an assigned PIN number.

If you send us an e-mail, it will be routed to the appropriate staff member to respond. Please give us 24-48 hours for faster service.

While most questions and comments can be resolved through e-mail, call us if any of the following situations apply:

Capital Bank Customer Service Capital Connection

Call 706-866-1146 during normal banking hours about issues that involve sensitive information such as:

  • User names and passwords
  • Account numbers and balances
  • Transactions information
  • Social Security numbers
  • Identity theft
  • Fraudulent transactions
  • Lost or stolen items like credit cards, debit cards and checks

Call Capital Connection 24/7 at 706-866-1171 for automated assistance with:

  • Account Information (Press #1)
  • To report a lost or stolen bankcard (Press #2)
  • For locations and business hours (Press #3)
  • To transfer funds
  • For loan payment, interest or payoff information
  • To order checks
  • To place a stop payment
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